Trust Center - FAQs

1. What is required to register for A2P Standard?

To register for A2P Standard, you must create a business profile and provide your EIN and other business registration information.

2. Are there any fees for Low Standard brand registration?

Yes, there is a one-time fee of $4.41 USD and a monthly Campaign Fee ranging from $1.5 USD to $11.5 USD. Typically, the monthly fee is $2/month.

3. If I don't understand A2P 10DLC compliance, what should I do?

If you're unsure about A2P 10DLC compliance, it's best to stop using local and mobile numbers and switch to Toll-Free numbers. Click here to learn more.

4. What information does a sub-account need to register?

The sub-account requires a business registration EIN and additional information such as address and website.

5. Does this change affect messaging to other countries like Canada?

No, Canadian mobile carriers may introduce registered A2P 10DLC solutions in the future, but there are no current plans to do so. For information on sending messages in other countries, please refer to our country-specific SMS Guidelines pages.