1. Click "Settings"
Open the Settings menu.
2. Click "Business Profile"
Select the Business Profile option.
3. Click Here
The following are the default voicemail settings for all Twilio numbers within a given location, unless customized via the Team Management settings.
The default voicemail message will replace the one provided by the phone carrier. If a call is not answered within a specified duration, the CRM will record a voicemail message.
To customize voicemail for your number, upload an mp3 file and set a timeout number - we suggest using a timeout of 20 seconds or less.
4. Click "Save Call Settings"
Click on the "Save Call Settings" button to save changes.
